Thursday, November 17, 2011

Tracking Training Performance

In Training organisation, the most important resource is the Human Resources. This is because, the knowledge and skills to be given to the students resides within the person, and it take a person to deliver and assess the training.

The knowledges and skills of the teaching resources are normally managed at two levels, the organisational levels and the individual levels. For bigger organisations, it may be measured at more levels to include regional and departmental.

a. At organisational level.
This is the more important measure. If an organisation claims to have capability to deliver a certain program, then show she has to show her resources or capability. An auditor can say..."show me your instructors list". Then we have to have the list of trainers, validators and assessor with the qualifications and experiences. This need to be done.. a one page list of our resources.

b. Individual level
An individual has to have at least 2 dimensions of measure..
- the productivity
- the capability
Of course there are other dimensions, not to be measured at this juncture.
We will be implementing a report card system, where we will track the productivity of a staff. To make it simple, we can start with course days per month. Off course we too acknowledge that there are more to productivity.
The capacity will be the simplified version of the module teaching capability, at 3 level, ready to teach, need time to prepare and thirdly, the additional module next year. These can be linked to performance measure.

Example:
Mr Alpha... can have
1. Ready to teach -- module 3, 4
2. needs more preparation -- module 5
3. New modules next year -- modules 9,10,
This will help us to plan for manpower development.

Regards

JOHARI

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